'Vodafone' case study
In a 10-year partnership with Unipart, Vodafone has benefited from improved customer service, multi-million pound savings and end-to-end process improvement.
Repair Services
Unipart Logistics provides market leading repair services across multiple sectors. We co-ordinate and deliver advanced solutions on behalf of Vodafone, BSkyB and leading mobile phone manufacturers.
- Unipart Technology Logistics Nuneaton – UK’s Largest Phone Repair Centre
Unipart Technology Logistics successfully repairs over 100,000 phones per month covering all aspects of diagnostics, parts replacement, or 'swap out', and full repair. We are Europe's most experienced Vodafone Repair operation.
- Over One Million Successful Repairs a year - Having successfully performed more than two million repairs since launch in 2008, we are able to rapidly diagnose and repair all levels of consumer technology equipment from the BlackBerry® to set-top boxes.
We provide a first-class service at a very affordable price for our clients and our waste removal increases the value we add. Our repair processes are fully visible and controlled. Once a repaired product has passed our certification process it is almost as good as new.
- Why Unipart Technology Logistics? - Companies sometimes believe that the need for product knowledge means repair solutions should be carried out in-house. This is often a mistake: the hidden costs of remedial action or customer recovery can seriously damage a brand.
As the UK’s largest repair service for mobile phones, our logistics and repair experience makes us an ideal partner for repair services.
Contact
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